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Old 11-16-2006, 07:00 AM   #16
Skylooker
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Just an update...

Things were not as bad today. My normal route to work takes me on the WB 210 out of Rancho Cucamonga to the SB 605 to the WB 60 to the WB 10. As I headed along the 210, I experienced the usual dropouts under the usual overpasses that I've learned to live with. I got to the SB 605 at Valley Blvd. and started experiencing intermittent (not too severe) dropouts. I'd say once or twice every couple of minutes. This continued until I got to the WB 10 at the 110. At that point the dropouts became severe, with no more than a second or two in between. This continued until I got to about Crenshaw Bl. After I exited the freeway at La Brea, I noticed only one short dropout on San Vicente, just west of La Brea. The map I found shows that there's a repeater on the corner where my building is located at Wilshire and Hauser, so I'm sure that explains the good quality over there.

In summary, things got a little better, but that's just the way it worked out. I think it could get bad again at any time and we're right back where we started. It's also far from perfect. Somehow the XM coverage is virtually seamless. The same cannot be said at all for Sirius. I really love the programming on Sirius, but they can't compete with XM technically. Before I leave work today, I'm going to remove the Sirius tuner and re-install the XM tuner. If I don't experience any reception problems, I guess that will be the end of that. I hate to go that route, because I think Sirius has better content than XM, but what good does that do me if I can't listen to it?

Anyway, I'm still interested in hearing from others in this area who may have had the same problem in this area and what you're doing about it.

Thanks!
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Old 11-16-2006, 12:24 PM   #17
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It all started on Sunday night. Massive cutting out on all stations. really wierd cause I thought it was the reciever.
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Old 11-16-2006, 03:04 PM   #18
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Quote:
Originally Posted by Y0Y0
It all started on Sunday night. Massive cutting out on all stations. really wierd cause I thought it was the reciever.
Are you in Southern California? Whereabouts?
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Old 11-16-2006, 03:25 PM   #19
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After a few more phone calls today, I reluctantly removed the SIR-GM1 unit from my car and replaced it with the original XM unit that came with the car. I really didn't want to do this but the people I talked to on the phone didn't have enough knowledge to help me and didn't put me in touch with anyone that could, so I had to take care of matters on my own.

And so it goes. I am now back in the XM nation, pehaps never to enjoy Sirius in the car again. I would love to get ahold of some big corporate muckety muck over there and let them know what I think about how this went down. Instead, I'll probably just cut my losses and learn to be happy with XM.

I'd still like to hear from some other locals though. I'm interested in how this turns out.
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Old 11-16-2006, 07:38 PM   #20
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As you can see in the forums, there are repeater issues in multiple cities. Today Seattle went down for a bit as well.

Swap if you must but follow up in here so when everything is right you can jump back on the wagon!
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Old 11-16-2006, 09:12 PM   #21
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It sounded better in downtown today. But by afternoon it was still a problem.
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Old 11-16-2006, 11:27 PM   #22
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Well you have to understand that I would have preferred to not swap at all. That said, I must say that the "support" from the people on the phone at Sirius was terrible to non-existent. Let's just say the problem magically goes away tomorrow. What do I do if/when it happens again in a few months? Am I supposed to just sit there and pay for it while I wait for the problem to clear up because nobody at Sirius can help me? I think not.

Besides, aside from all that, the repeater coverager sucks in this area anyway. Where I live in Rancho Cucamonga, there's not a repeater for miles. Any time I go under an overpass, I have to live with a loss of signal. I don't know how XM operates in other parts of the country, but they've obviously gone to great lengths to make sure that doesn't happen here. I almost never lose the XM stream.

I don't mean to bash Sirius, but what good is their programming (which I consider to be superior over XM) if I can't listen to it reliably. Not having commercials alone isn't enough to keep me listening. Yes, of course I'm going to keep the receiver in hopes that they make some changes to improve this situation in the future, but for now it's just not ready for prime time as far as I'm concerned.

Keep those reports coming though.

P.S. I don't think it's a repeater issue anyway. There seems to be some type of terrestrial interference that's causing the dropouts. I've dealt with this in the past. It's a pain in the ass to track down, especially when it's intermittent. I wish the best of luck to all involved.
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Old 11-18-2006, 12:15 PM   #23
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still getting bad dropouts - contacted support but they were no help.
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Old 11-18-2006, 12:27 PM   #24
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Attention Sirius, your customer service is one of the worst!
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Old 11-18-2006, 07:00 PM   #25
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Quote:

P.S. I don't think it's a repeater issue anyway. There seems to be some type of terrestrial interference that's causing the dropouts. I've dealt with this in the past. It's a pain in the ass to track down, especially when it's intermittent. I wish the best of luck to all involved.
I was checking the signal while driving near downtown Los Angeles (with major dropouts happening), and the satellite signal was alomst never there. This along an open freeway. There must be some weird natural interference, unless the satellite was not working ...
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Old 11-18-2006, 11:21 PM   #26
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I have had virtually no signal for the last week (Southern Oregon region). It's ridiculous.
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Old 11-19-2006, 04:54 AM   #27
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Quote:
Originally Posted by rwagoner
I was checking the signal while driving near downtown Los Angeles (with major dropouts happening), and the satellite signal was alomst never there. This along an open freeway. There must be some weird natural interference, unless the satellite was not working ...
The Sirius repeaters appear to have a strange failure mode where they are still transmitting, but without the proper modulation. When you are close to any repeater, your receiver will be overloaded by the strong signal and won't be able to see the satellites. In the case of this type of problem, not only can't your radio use the satellite stream, the repeater is effectively transmitting "dead air". You will experience dropouts in the area of these malfunctioning repeaters. It would be better if the repeater went totally off-air when there's a failure.
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Old 11-19-2006, 11:27 AM   #28
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Quote:
Originally Posted by Scorpion
The Sirius repeaters appear to have a strange failure mode where they are still transmitting, but without the proper modulation. When you are close to any repeater, your receiver will be overloaded by the strong signal and won't be able to see the satellites. In the case of this type of problem, not only can't your radio use the satellite stream, the repeater is effectively transmitting "dead air". You will experience dropouts in the area of these malfunctioning repeaters. It would be better if the repeater went totally off-air when there's a failure.
This is NOT ture. The terrestrial repeaters transmit on a different frequency than the satellites. The repeaters don't swamp the receiver from receiving the satellite signals, which is what you are saying. This is simply not true.
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Old 11-19-2006, 03:37 PM   #29
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Quote:
Originally Posted by HomieG
This is NOT ture. The terrestrial repeaters transmit on a different frequency than the satellites. The repeaters don't swamp the receiver from receiving the satellite signals, which is what you are saying. This is simply not true.
The terrestrial repeaters are on a frequency between the 2 satellite bands. And, when you are near a repeater site, it will most definitely desensitize the satellite section of the radio. Many people have observed this condition as they drive through areas with a strong repeater signal.
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Old 11-19-2006, 03:41 PM   #30
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Quote:
Originally Posted by Scorpion
The terrestrial repeaters are on a frequency between the 2 satellite bands. And, when you are near a repeater site, it will most definitely desensitize the satellite section of the radio. Many people have observed this condition as they drive through areas with a strong repeater signal.
They're seeing reduction in the sat signal because of other factors. In fact, that's why there is a repeater there, to cover that. But go ahead, believe what you want.
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Last edited by HomieG; 11-19-2006 at 03:43 PM..
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