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Install Garage & Help Desk You've got the radio, now which cable goes where? Got questions about factory installed radios in your car? Ask any installation or help questions here and someone will get to you soon.

 
 
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Old 12-18-2006, 03:18 PM   #1
FraggleChic
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Default Factory Installed Suddenly Quit Working

Hi all, I recently bought a 2004 dodge ram from my older brother. It has a lifetime subsciption to Sirius and was working perfectly until Friday night. I was listening to Channel 103 when I shut off the truck. Got back in and Sirius wasn't working. Channel 103 is displayed but I have no sound and am unable to change the channel or any of the functions on Sirius. Called Sirius--the tried sending a new signal, which didn't work.
We took it to a stereo shop, but they said they only work on after-market radios. We took it to the Dodge dealership and they said to take it to the dealership where we bought it. Seeing that we're in upstate NY and my brother bought the truck in Houston, TX, that's not exactly possible.
I'm clueless when it comes to electronics so I thought I'd ask if anyone else has had this problem.
Any advice would be helpful--thanks!
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Old 12-19-2006, 11:24 AM   #2
Hitch
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I would contact another Dodge dealership in your area. I have a factory install in my vehicle (not a Dodge) and the radio died one day. I took it back to the dealership and they diagnosed a failed antenna. Aside from the idiot who dented the roof trying to pry off the old antenna, everything worked out with a new antenna and the radio works fine.

You might also call Dodge (corporate) and ask them where you can have it fixed.
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