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Install Garage & Help Desk You've got the radio, now which cable goes where? Got questions about factory installed radios in your car? Ask any installation or help questions here and someone will get to you soon.

 
 
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Old 12-31-2006, 09:01 PM   #1
sherwoks
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Unhappy Starmate 4 not working now

I just activated my Starmate 4 today and it worked for about an hour. Now all I get is the Sirius logo on the screen and every once in a while, the screen blinks. The only thing I can do is turn it on and off. None of the other buttons seem to work. I don't even get the Acquiring signal message anymore. What is wrong here? Thanks.

Last edited by sherwoks; 12-31-2006 at 09:11 PM..
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Old 01-01-2007, 10:48 AM   #2
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try having them send another signal to it.
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Old 01-01-2007, 07:07 PM   #3
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Could be faulty
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Old 01-04-2007, 04:46 PM   #4
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Default Starmate was dead

Took it back to the store and excahnged it. Now trying ot figure out how to activate the new radio.
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Old 01-04-2007, 05:16 PM   #5
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Quote:
Originally Posted by sherwoks
Took it back to the store and excahnged it. Now trying ot figure out how to activate the new radio.
I called customer service when I swapped receivers the second day into my subscription (not defective, just wanted something better). They were pretty quick to make the change.

I don't know if you can do it online because I needed to call customer service about something else, so I just did both things at once.
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Old 01-04-2007, 06:22 PM   #6
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Quote:
Originally Posted by sherwoks
Took it back to the store and excahnged it. Now trying ot figure out how to activate the new radio.
Call Sirius CS and do a "tuner swap." It's free.
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Old 01-04-2007, 08:50 PM   #7
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Talking Working now!

Working now. Thanks for the help.
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Old 01-04-2007, 08:55 PM   #8
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I'm glad you're back in business!! Enjoy your new toy.
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