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Old 01-13-2007, 01:21 AM   #1
AXE
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Default My Sirius Software Install Problem

I am getting the following error while trying to install the software that came with my Stiletto.

Could not install Sirius Yahoo! Music Engine Plugins. Yahoo! Music Engine is currently running. Please close the application before trying to run the install again.

I am not running anything else during the install. It seems like it gets almost through the install when the error occurs. I am running Norton and some of the Windows security stuff, but I doubt that is the problem.

Then when I click on the MSS icon on my desktop I get the following error (I assume because of the partial install).

The application failed to initialize properly (0xc0000135). Click on OK to terminate the application.

Obviously, I would like to download my mp3 and wma files. Thanks for the help.
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Old 01-13-2007, 04:01 AM   #2
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Did you not have a previous version of the Yahoo Music Program installed on your computer? I know by default this program does stay running in taskbar. If you don't have it installed, I have no idea what would cause it to think you do. Did you reboot and then try to install it again? Go to add remove programs and make sure you don't have Yahoo Music Engine installed.
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Old 01-13-2007, 10:48 PM   #3
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No, I don't have any Yahoo stuff installed. I did a search of my hard drive and all that came up for Yahoo was a couple of shortcut icons buried in the preloaded HP software that cam with my computer.

Anyone else have any ideas?

Thanks!
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Old 01-14-2007, 03:23 AM   #4
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I am assuming you are doing a clean boot before installing? If not try that. The other thing is that you could also start your computer in Safe Mode and try to do the install. Just make sure you go into Safe Mode as the Administrator. I haven't had to do this in a long time, but I had some software I couldn't get to install and did it in safe mode because it would always crash during the install. It installed flawlessly in Safe Mode. I can't promise that will work, but it maybe worth a shot. If that doesn't work, I am out of suggestions.

I know I recently had issues with Windows Media Player 11 causing me a lot of problems not only with my Stiletto, but another media player I have. Even rolling back to version 10 didn't fix the problem, I ended up having to format my hard drive and reinstall Windows. I will never installed Windows Media Player 11.
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