Digital Radio Central - Sponsored by TSS Radio
  DRC Home Page DRC Forums Contact Us  
 
SIRIUS Backstage Forum
 
 
 
  Sirius Satellite Radio XM Satellite Radio iTunes/iPod Slacker Pandora  
 
 
FAQ Members List Calendar Search Today's Posts Mark Forums Read  
Go Back   SIRIUS Backstage Forum > >
Visit Digital Radio Central

Notices

Install Garage & Help Desk You've got the radio, now which cable goes where? Got questions about factory installed radios in your car? Ask any installation or help questions here and someone will get to you soon.

 
 
Thread Tools Display Modes
 
 
Old 01-19-2007, 08:34 AM   #1
HelpMeSirius
Just Tuned In
 
Join Date: Jan 19, 2007
Posts: 1
HelpMeSirius is on a distinguished road
Default Antanae not Recognized

I ordered a Sirius Replay on November 28 to give to my wife as a Christmas present. She unwrapped the package on Dec. 25, but I didn't have a chance to install this in her car until Jan. 17th.

Guess what, the unit had a "ANTANAE NOT RECOGNIZED" message when I turned the system on . So I borrow a Sirius antanae from my nephew (who sold me on the Replay because his Replay was so "cool.") and my nephew's antanae didn't work either on my wife's radio/dock either . Both antanaes by the way work on my nephews car...

I called Sirius on 1-17 explained the problem, faxed them all my receipts and wrote a letter explaining all the above and I QUESS (according to all the horror stories on this forum ) I just blew $100+ on a Siruis Replay and I'll never hear back from Sirius or get a replacement?

OK, I quess I'll make a trip to Sam's CLub next week and buy an XM Radio for my wife's car? But, we like the programming on Sirius...

Any advice?

Last edited by HelpMeSirius; 01-19-2007 at 08:36 AM..
HelpMeSirius is offline  
 
 
Old 01-19-2007, 08:51 AM   #2
RyanM
Administrator
Antanae not Recognized
 
RyanM's Avatar
 
Join Date: Jun 02, 2004
Location: Tuscaloosa, AL
Posts: 4,147
RyanM will become famous soon enoughRyanM will become famous soon enough
Default

HelpMeSirius,

Let's do some technical support SIRIUS may not have done with you.

First, which replay model do you have? I have a Starmate Replay, there is a Sportster Replay as well.

Second, on the side/back of the radio where the antenna connects into the radio, look to make sure the gold wire in the center of the antenna jack is straight and not bent. Do the same on the dock.

Third, make sure the antenna wire is being connected to the unit/dock firmly. I have noticed the antenna connections are tight and require a firm grasp to remove from the unit/dock. Make sure the antenna wire is all the way on there.

Report back to us with your findings. If we cannot help you here, we'll give you some other help. Don't give up, once you get your radio working, you'll be as happy as your nephew is with his radio.
__________________
Support SiriusBackstage.com
RyanM is offline  
 
 
Old 01-20-2007, 04:42 PM   #3
Fractured-reality
Just Tuned In
 
Join Date: Dec 24, 2004
Posts: 5
Fractured-reality is on a distinguished road
Default

plus your radio is over 30 days old and to get any parts replaced you will need to speak to the warranty department if none of the trouble shooting steps work.
Fractured-reality is offline  
 
 
 

Go Back   SIRIUS Backstage Forum > >


Digitalradiocentral.com




Similar Threads
Thread Thread Starter Forum Replies Last Post
usb device not recognized Seand442 SIRIUS S50 5 07-04-2006 03:16 PM
S50 no longer being recognized by computer. badmotherfarker SIRIUS S50 7 02-23-2006 07:20 PM
PROBLEM: USB Device Not Recognized martin27 SIRIUS S50 8 02-10-2006 08:33 PM
SIRIUS Recognized for Call Center Customer Satisfaction glenn2 The Street 1 10-13-2005 03:04 PM

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 05:41 PM.
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2020, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO v2.0.39 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
All Content Copyright SIRIUS Backstage. All Rights Reserved. SIRIUS and registered trademarks are the property of SIRIUS Satellite Radio, Inc. The opinions posted on SIRIUS Backstage website and forums are those of the individual posters and/or this website and are not necessarily the opinions or positions of SIRIUS Satellite Radio, Inc.