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Old 08-07-2005, 01:14 PM   #1
littleradioboy
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Join Date: Dec 04, 2004
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Default Car mount melt down - Warranty covered it!!

I have a Sportster Replay, and over the past few weeks it has been in the upper 90’s, well the mount for the radio melted at one of the screw joints.. It was a clean break with plastic formed dips, like an icicle. I know it had to be over 115 or more in my car, sitting in the sun all day. So I called product support on the back of the Sportster manual, and it was covered under warranty, I told the guy that it was in the sun all day and it was very hot, he said, sure that’s covered. So they sent me a new IR, the entire package, the guy on the phone said, just mail back the broken parts with the entire set, if you like to told me, you can just swap everything out or just the broken parts.. I’m very impressed with the service on this warranty, I was shocked that it was this easy!!
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