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Old 01-17-2005, 07:48 PM   #1
msaenz
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Default "REAL" NPR

OK, after seeing that Sirius had NPR and XM did not, I made the decision to buy and subscribe to Sirius.
Now that I'm getting the signal, I noticed that both NPR channels DON'T HAVE "MORNING EDITION" AND "ALL THINGS CONSIDERED"!!!

These two programs are the MOST listened to programs offered by NPR!
These two programs are the only reason I have my local NPR stations preset on my regular radio...

Is there any good reason NPR is not providing these two programs as their Sirius content stream?
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Old 01-17-2005, 08:56 PM   #2
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Default Re: "REAL" NPR

Quote:
Originally Posted by msaenz
OK, after seeing that Sirius had NPR and XM did not, I made the decision to buy and subscribe to Sirius.
Now that I'm getting the signal, I noticed that both NPR channels DON'T HAVE "MORNING EDITION" AND "ALL THINGS CONSIDERED"!!!

These two programs are the MOST listened to programs offered by NPR!
These two programs are the only reason I have my local NPR stations preset on my regular radio...

Is there any good reason NPR is not providing these two programs as their Sirius content stream?
I was a little dismayed myself when I started listening to Sirius and found that it has plenty of NPR but not what you really hear in the mornings on the local NPR stations.
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Old 01-17-2005, 09:06 PM   #3
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Default NPR

Well, there you have it.

Question: I just got my Sirius and I just today found this forum... Who "backs" this forum? Sirius? Is this Sirius' on-line customer feedback mechanism?

If so: Then I would hope Sirius formally responds to all about the NPR programing issue. It ALMOST seems a bit underhanded to market thier service as providing NPR, and then not being very up-front about ME and ATC not being a part of the content...

I propose a letter writting campaign to Sirius and NPR to provide ME & ATC...
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Old 01-17-2005, 09:46 PM   #4
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This forum is just a group of fans. There is no official connection to Sirius, although ShopSirius is a licensed merchandise outlet.

I think it's unrealistic to expect Sirius (or any other company) to market themselves by highlighting content they don't have, or missing features. And they do link to a schedule from NPR, which doesn't list either program.

I think Sirius would love to provide ME and ATC. I'd focus my efforts on getting NPR to allow it. Here's the address NPR has for Sirius feedback: npronsirius@npr.org
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Old 01-17-2005, 10:07 PM   #5
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Default Letter to Sirius and NPR

Following is an e-mail I shot off to both Sirius and to NPR. I'll post thier reply, if I get any...


OK

I just bought my Sirius equipment and subscribed. Just subscribed today…
And now I'm disappointed that NPR's "Morning Edition" and "All Things Considered" are NOT a part of the TWO NPR channels provided.

I chose Sirius over XM for the sole reason that Sirius advertised that NPR was part of the provided content. I feel that the fact that ME and ATC not being a part of this is almost mis-leading advertising. Yes, I should have looked into this more in-depth. Buyer beware and all that. But perhaps a conspicuous disclaimer that these two, arguably THE most popular, programs of NPR are NOT a part of the service should be printed on each and every Sirius product packaging.

So, The question begs to be asked (and I'm sure it's been asked before…) WHEN can these two programs be added to the content?

Thank you,


I didn't mean that Sirius was marketing themselves "by highlighting content they don't have, or missing features", just that they prominently proclaim that NPR is part of thier content. ME and ATC are (IMHO) THE most popular programs of NPR. When I saw "NPR" on the promotional liturature, I ASSUMED ME and ATC were included...
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Old 01-18-2005, 12:29 AM   #6
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That's fair, Mike. I just meant that Sirius isn't going to market itself as having "NPR...But without it's most popular programs!!" They'll naturally downplay that weakness (and any other perceived weaknesses) in their marketing materials.

Good Luck, I agree that these would be valuable adds.
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Old 01-18-2005, 02:15 PM   #7
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Default Back and forth with Sirius and NPR on this...

Here's the latest correspondance between myself, Sirius and NPR.

See if you all agree with my perspective on this. If so, I suggest everyone who wants to see Sirius add "Morning Addition" and "All Things Considered" to their content, e-mail Sirius and NPR. Here's the e-mail addresses (copy to all of them for greater impact):

customercare@sirius-radio.com
npronsirius@npr.org
KHSmith@npr.org

(If the message thread is a little chopped up, I appologize- Try reading it from bottom to top.)

I contacted NPR about this and got the following explanations:

"Mike, for the time being, you'll have to listen to Morning Edition, Weekend Edition, and All Things Considered on your local NPR Member station, or online at NPR.org. We are not able to air these programs on Sirius, at the request of local NPR member stations."

And

"The local NPR member stations have absolutely refused for almost 3 years now to allow NPR to air Morning Edition, Weekend Edition, and All Things Considered on Sirius."

I'm still feeling a bit deceived about the NPR content promoted by Sirius.

Obviously, there's a reason why the local stations "refuse to allow" these programs to be provided by Sirius. Legally, I think these local stations are on very shaky ground to refuse Sirius this programming. Politically, it's apparent that Sirius doesn't have the relationship with NPR that these stations enjoy. That's understandable, though rectifiable.

A possible alternative: Just about all "regular" radio stations now stream live over the internet for free, including my local NPR affiliates. I'd imagine most would be interested in providing their stream over Sirius as well. Perhaps a range of Public Radio Stations that offer ME and ATC be added to Sirius' line-up? Maybe a new category? So when one station goes through their pledge drive, an alternative can be tuned in to?
My main drive here is to avoid the prolonged, annoying pledge drives the local stations interrupt regular NPR programming for. I try to switch to another station while these pledge drives occur, but I live in an area where I have limited reception (hence my desire for satellite radio), only two of the local LA area stations can be picked up on my 2 hour commutes back and forth each day: I tune into one for NPR, and when I drive out of range of the first, I switch to the other. When one station goes into pledge drive mode, I'm deprived of NPR for an hour of my commute time...
I'm paying Sirius now for my content. I consider this the same as donating during a pledge drive. I'm just now sending my money to Sirius instead of the two local stations I used to.

I would hope that Sirius endeavors to provide the same NPR content as their competitors, who provide ME and ATC over the "free" airwaves. The marketplace for providing audio content is very competitive. Sirius needs to make some fundamental business strategy decisions on this.


M i c h a e l S a e n z
McLarand Vasquez Emsiek & Partners, Inc.
A r c h i t e c t u r e P l a n n i n g I n t e r i o r s
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-----Original Message-----
From: CustomerCare [mailto:customercare@sirius-radio.com]
Sent: Tuesday, January 18, 2005 10:27 AM
To: Mike Saenz
Subject: Re: "REAL" NPR Programming (KMM1931872I6774L0KM)

Dear Mike,

Thanks for the feedback! At SIRIUS, we appreciate the time you have taken to contact us regarding Morning Edition and All Things Considered not being on SIRIUS. We would like to inform you that our programming on NPR Now and NPR Talk are dictated by NPR. However, changes are made based on customer feedback and research when necessary to enhance your entertainment experience. We would like to apologize for any frustration caused by the miscommunication. We are forwarding your comments to our programming department for further evaluation. For your convenience our Customer Care group is available 24 hours a day, 7 days a week at:

1-888-539-SIRIUS (7474)

Your feedback regarding our programming is extremely important to us.
We are dedicated to providing the most variety and best listening experience available anywhere.

Sincerely,

Brent
SIRIUS Customer Care Agent

Visit us on the web at www.sirius.com



Original Message Follows:
------------------------
OK

I just bought my Sirius equipment and subscribed. Just subscribed today...
And now I'm disappointed that NPR's "Morning Edition" and "All Things Considered" are NOT a part of the TWO NPR channels provided.

I chose Sirius over XM for the sole reason that Sirius advertised that NPR was part of the provided content. I feel that the fact that ME and ATC not being a part of this is almost mis-leading advertising. Yes, I should have looked into this more in-depth. Buyer beware and all that.
But perhaps a conspicuous disclaimer that these two, arguably THE most popular, programs of NPR are NOT a part of the service should be printed on each and every Sirius product packaging.

So, The question begs to be asked (and I'm sure it's been asked
before...) WHEN can these two programs be added to the content?

Thank you,

M i c h a e l S a e n z
McLarand Vasquez Emsiek & Partners, Inc.
A r c h i t e c t u r e P l a n n i n g I n t e r i o r s
w w w . m v e - a r c h i t e c t s . c o m


"...at the request of local NPR member stations"???
"The local NPR member stations have absolutely refused..."???

Isn't that an illegal monopoly? We have three local stations that broadcast NPR (with ME & ATC) in the LA Area. If THEY can broadcast against each other, why not Sirius? (rhetorical question)

I suspect the relationship that NPR has with one of their largest affiliates (KCRW) is driving the reluctance on NPR's part to provide Sirius with these popular (popular to the point of defining NPR itself...) programs. I can understand that. I can also see the dangerous legal situation NPR is placing itself in by "allowing" local stations to "refuse" NPR content to others.

I would hope that NPR endeavors to provide their programming (all of it) to as wide an audience as possible. Though there may be a political reason to restrict NPR content to any particularly "favored" station in an area such as Los Angeles, there are many locations across the country that do not receive NPR. Satellite radio is the current solution for these areas. Please take advantage of this outlet.

Thank you,
M i c h a e l S a e n z
McLarand Vasquez Emsiek & Partners, Inc.
A r c h i t e c t u r e P l a n n i n g I n t e r i o r s
w w w . m v e - a r c h i t e c t s . c o m






--------------------------------------------------------------------------------
From: Kingsley Smith [mailto:KHSmith@npr.org]
Sent: Tuesday, January 18, 2005 9:57 AM
To: Mike Saenz
Subject: RE: NPR on Sirius


Mike, for the time being, you'll have to listen to Morning Edition, Weekend Edition, and All Things Considered on your local NPR Member station, or online at NPR.org. We are not able to air these programs on Sirius, at the request of local NPR member stations.


Kingsley

NPR Now Specials: http://www.npr.org/programs/nprnow/index.html

NPR Talk: http://www.npr.org/programs/nprtalk/

PRI: http://www.pri.org/PublicSite/listen..._schedule.html

----------------------
Kingsley Smith
Program Director
NPR Now Sirius 106
NPR Talk Sirius 107
NPR2 Satellite Radio
npronsirius@npr.org
khsmith@npr.org
(202) 513-3254


Mike, please refer to my response to your other e-mail addressing this issue.

The local NPR member stations have absolutely refused for almost 3 years now
to allow NPR to air Morning Edition, Weekend Edition, and All Things Considered
on Sirius.

What we can do is develop new news magazine programming to meet your needs.
This programming will appear on Sirius, and is in the developmental stages now.

Kingsley

NPR Now Specials: http://www.npr.org/programs/nprnow/index.html

NPR Talk: http://www.npr.org/programs/nprtalk/

PRI: http://www.pri.org/PublicSite/listen..._schedule.html

----------------------
Kingsley Smith
Program Director
NPR Now Sirius 106
NPR Talk Sirius 107
NPR2 Satellite Radio
npronsirius@npr.org
khsmith@npr.org
(202) 513-3254

-----Original Message-----
From: Mike Saenz [mailto:msaenz@mve-architects.com]
Sent: Monday, January 17, 2005 3:17 PM
To: npronsirius@npr.org
Subject: NPR on Sirius


Are there any plans to include Morning Edition and All Things Considered on Sirius?
I bought and subscribed to Sirius expecting to receive these tow programs due to the "NPR" prominently displayed on Sirius advertisements.

Yes, I should have researched this more in-depth before I purchased/subscribed, but what's done is done.

Are there any plans to include these in the near future?

M i c h a e l S a e n z
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A r c h i t e c t u r e P l a n n i n g I n t e r i o r s
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Old 01-19-2005, 06:24 PM   #8
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Everyone acts like this is some kind of NPR / Sirius conspiracy! When the NPR channels were announced, it was made VERY CLEAR that ME and ATC would NOT be on Sirius. They were being reserved for the local stations. This has never been a secret.
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Old 01-19-2005, 06:26 PM   #9
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JMOFO but...

If you look at the "member stations" you will see they are (for the most part) operated by colleges and universities. These maquee programs are their biggest draws. Their local station fundraising efforts target listeners to these programs. Losing exclusive rights in a market would impact their marketing and fundraising efforts.

They also tend to have the best signals at an uncrowded section of the frequency allocation, something the FCC has done for them to allow them to broadcast with less interference, static and crosstalk than their commercial counterparts.

That being said, if Sirius would take 10% of what they are going to overpay for Howard Stern and paid that to NPR as a fee, NPR could then redistribute that money to each of their member stations. (Stern is NOT the reason I went Sirius...but then neither is NPR)
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Old 01-20-2005, 06:12 AM   #10
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Default Re: Back and forth with Sirius and NPR on this...

Quote:
Originally Posted by msaenz
Mike, for the time being, you'll have to listen to Morning Edition, Weekend Edition, and All Things Considered on your local NPR Member station, or online at NPR.org. We are not able to air these programs on Sirius, at the request of local NPR member stations.
It appears to me that NPR is trying to protect their local member stations and thus protect themselves from going under. The local NPR stations are privately funded and without dwelving deeper into the NPR world I bet that the local stations pay some sort of content broadcasting and production fee, what have you, to the National Organization.

It kind of reminds me of Amway, in a way. The locals are small distributors that may have some overlap in many regions but how many stations that broadcast NPR content have the same wattage as WKRQ (Howard's Station) in NYC? Probably Zipo. They are all competing for your tax deductible donation to keep them running.

I bet you were thinking, hey I can have NPR without all the silly fundraisers, I can have my cake and eat it, too! But you can't, simply for the fact that NPR is not going to release this content to commercial free Satellite Radio because its their bread and butter. Subscribers would not put up with being asked for more money when they are already pay a subscription fee.

Yes, its protectionism, but its also business. NPR is not going to stay in business if its local affiliates go under. I didn't get Sat Radio for NPR, but it added icing to the cake. I should have got on Sirius' website (and you should have, too) to see what programming NPR offered on Sirius before making the plunge.

You can still get Marketplace at 6 PM EST.
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Old 01-20-2005, 03:15 PM   #11
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Default NPR - Don't settle for both NPR's and Sirius' answer!

E-mail NPR and Sirius on a regular basis to request ME and ATC.

Here are the e-mail addresses:

npronsirius@npr.org
khsmith@npr.org
customercare@sirius-radio.com
Ombudsman@npr.org

Simply keep sending e-mails, letters and phone calls and eventually they'll get the picture!
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Old 02-18-2005, 05:59 PM   #12
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Default We Want the "Real" NPR!

Regarding the post:
Everyone acts like this is some kind of NPR / Sirius conspiracy! When the NPR channels were announced, it was made VERY CLEAR that ME and ATC would NOT be on Sirius. They were being reserved for the local stations. This has never been a secret.
Perhaps when NPR was announced, then yes, they may have been up front about not having ME and ATC.
I say "may" because only subscribers would have gotten any announcement to begin with!

As a consumer browsing the aisles of a retail store and, upon seeing the packaging for Sirius, would assume that "NPR" would of course include ME and ATC…

In any case, I've suggested to Sirius that an additional category be added to provide streams of "regular" radio stations. Just about all radio station now provide streams across the internet. Why not simply provide these streams over Sirius? Provide several major stations that have ME and ATC as a Sirius stream, that way, if one station goes on subscription drive, Sirius subscribers would simply change channels to another that's not!

Sounds simple to me. And I don't believe there's any legal problem with this: once a radio broadcast is sent over the airwaves, it becomes public domain.
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Old 02-18-2005, 08:29 PM   #13
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Default Re: We Want the "Real" NPR!

Quote:
Originally Posted by msaenz
Sounds simple to me. And I don't believe there's any legal problem with this: once a radio broadcast is sent over the airwaves, it becomes public domain.
AFAIK, this is legally incorrect. Even after it is transmitted it is still copyrighted. Two examples: You can't retransmit TV or radio sports broadcasts (hence the warning "Unauthorized redistribution without express written permission of the league is strictly prohibited"). Also, if this were true, any music any radio station played would be in the public domain meaning you could download it from any P2P file network ad nauseum without worrying about the RIAA.

You said it yourself: Most radio stations provide internet broadcasts of their content, especially the NPR stations. If you're that unhappy with NPR on Sirius, why not fire up your internet browser? Sirius isn't meant to be the end-all-and-be-all of radio, just a supplement.
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Old 02-21-2005, 11:27 AM   #14
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Default "real" NPR

Well, here's the deal (as posted further up the thread):

When I compared XM vs Sirius, I saw "NRP" advertised rather prominently on all Sirius' product packaging.
Yes, I should have researched this much further. And,
Yes, if I'm unhappy with Sirius, I can always switch.

To address the first "yes", No excuse. I'm a firm believer in "buyer beware" and all that. I could have and should have researched this further.
But,
I think Sirius should also be very clear in advertising that ME and ATC are NOT a part of their provided content. To do otherwise is a minor form of deception (IMHO).

As for the second, I'm a month-to-month subscriber. Switching to XM is currently "Plan B", after exhausting all efforts to resolve the problem (i.e. getting Sirius to provide direct streams of ME & ATC, or to get Sirius to provide a new "category" which includes multiple streams of public broadcast radio stations that provide ME & ATC).
I've sent several e-mails to both Sirius and NPR regarding this issue. I've also followed on this with additional e-mails. Following is a recent response:

Dear Michael,

Thanks, we got your email! At SIRIUS, we appreciate the time you have taken to contact us regarding our programming on NPR. We regret to inform you that we would still need permission or a license to retransmit those "regular" radio stations. We regularly talk to all of our programming partners about additional content opportunities. We know many of our customers would like to have access to these programs. We recommend contacting NPR to express interest in having SIRIUS broadcast these shows.

We hope this answers all of your questions! If you have any further questions or concerns however, feel free to contact our customer care center. Our customer care center is available 24 hours a day, 7 days a week for your convenience. We can be reached at:

1-888-539-SIRIUS (7474)
customercare@sirius-radio.com

We are dedicated to providing quality service and customer satisfaction.
We encourage comments on how we can improve our service.

Sincerely,

Jack
SIRIUS Customer Care Agent

As you can see, Sirius is simply taking "no" as their final answer. NPR tells me a similar excuse, that their local affiliates "won't allow" Sirius to provide ME & ATC to others (like Sirius).

Sirius' acceptance of this "status quo" is a poor business decision at best, spineless at worst.
NPR's reluctance to initiate additional marketplace competition is a political decision (money IS politics).

I'll see how the situation develops and make a decision as to when I may switch to XM.

In the past few months that I've had satellite radio, I'm completely sold on the service. I live in an are that gets poor radio reception and I also travel into areas with very little reception. So I'll keep one service or the other.

I don't often listen to radio/mp3s/CD's while I'm at my computer. I want it for my car.

As to the legalities of Sirius providing this programming, I'm not an attorney. I believe I read something at some point about radio broadcasts being within the realm of Public Domain. It may be true. It may not. Satellite radio may be a "grey area" with regard to this.

Satellite radio, as a relatively new industry, will grow and mature. Issues like this and others will be decided in legal forums, appealed and lobbied. I suspect the amount of money involved will grow to more significant levels and perhaps will give companies like Sirius and XM better leverage with NPR. Time will tell.

In the mean time, if you agree with my perspective on this, please keep e-mailing both Sirius and NPR. If they don't receive any feedback from their audience, then they won't feel the need to address the issue.

E-mail these addresses:
npronsirius@npr.org
khsmith@npr.org
customercare@sirius-radio.com
Ombudsman@npr.org

-msaenz
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Old 02-21-2005, 11:56 AM   #15
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So your main reason for getting Sirius was NPR and you didn't take 2 minutes to go to their website and check the two streams of NPR and their schedules?

So in protest you are going to XM, which carries zero NPR? From your correspondence it sounds like there is nothing Sirius can do about it, but you may want to research XM a little before being fooled by the advertising on the front page of their website.
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