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Old 01-09-2007, 12:05 PM   #1
plhorseman
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Exclamation You guys have me scared now!!!

Obviously this is my first post and my third time to visit this site. I joined the site for info on a good clean install and general info on the Sirius systems.

I have yet to buy my system and, quite frankly, I'm having second thoughts about going with Sirius. I just finished reading the thread about signal drop-outs and that's got me really concerned about Sirius. I currently live SE of Austin and, in a couple of months, will be moving to the Mesquite area. Are these areas prone to these "acquiring satellite signal" problems?

Then there also seems to be an issue with customer service.

Does everyone experience constant problems or am only seeing the problems and not the good stuff about Sirius?

Sorry for the long post and newbie concerns, but I want to make an informed decision before shelling out hard-earned dollars.

All responses greatly appreciated.
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Old 01-09-2007, 12:08 PM   #2
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I have zero problems... and you'll find on these forums that Sirius/XM will always sound worse than they are because people come here to post problems and look for solutions. People with no problems aren't generally inclined to post threads, unless you're bored like me. I can't speak for Austin but I'm in Houston and get essentially zero dropouts in my car and only a few while using my Stiletto.
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Old 01-09-2007, 12:09 PM   #3
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can't live without it.
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Old 01-09-2007, 12:12 PM   #4
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I live in BFE Indiana, no problems here. I've dealt with customer service several times, not a single problem. Get Sirius man, you'll love it.
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Old 01-09-2007, 12:31 PM   #5
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Been loving Sirius for a year now..... and Im sure I'll continue the lovefest!
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Old 01-09-2007, 12:40 PM   #6
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You're seeing the complaints. Satisfied customers are less noisy than unhappy ones. I listen most of the day and it's one of those services I couldn't part with. I even buy it for my girlfriend so I can share the love.
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Old 01-09-2007, 12:55 PM   #7
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It's good stuff. Plus if you look at the numbers, there's maybe a few thousand people that are having problems out of 6 million subscribers...
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Old 01-09-2007, 01:02 PM   #8
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Thanks for the responses. I was hoping I was only seeing the problems. I think I'll take the leap and get it going.

By the way, I have gotten some really good info on installs. Good site!
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Old 01-09-2007, 01:04 PM   #9
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I have never had any problems with prolongued signal dropouts (nowhere unexpected and even then, for no more than a second or so) nor have I had any issues with customer service.
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Old 01-09-2007, 01:08 PM   #10
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The keys to a good Sirius experience are,

1. The install, hardwire your unit
2. Antenna placement

Do both of these correctly and you have nothing to worry about.
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Old 01-09-2007, 01:24 PM   #11
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Quote:
Originally Posted by plhorseman
Obviously this is my first post and my third time to visit this site. I joined the site for info on a good clean install and general info on the Sirius systems.

I have yet to buy my system and, quite frankly, I'm having second thoughts about going with Sirius. I just finished reading the thread about signal drop-outs and that's got me really concerned about Sirius. I currently live SE of Austin and, in a couple of months, will be moving to the Mesquite area. Are these areas prone to these "acquiring satellite signal" problems?

Then there also seems to be an issue with customer service.

Does everyone experience constant problems or am only seeing the problems and not the good stuff about Sirius?

Sorry for the long post and newbie concerns, but I want to make an informed decision before shelling out hard-earned dollars.

All responses greatly appreciated.
Overall, you will have minimum problems with the signal when driving. Put the antenna on the roof, and all should be fine. Go with the dot-micro antenna.

As for home, put your antenna outside, if possible and you will have no problems. At work, if you don't sit by a window like me, stream on the internet. That is free with your subscription.

If you take the time to do things right, you will be fine.

i listen to Sirius more than any other form of entertainment. 8-10 hours a day during the week.
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Old 01-09-2007, 01:32 PM   #12
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Quote:
Originally Posted by plhorseman
Thanks for the responses. I was hoping I was only seeing the problems. I think I'll take the leap and get it going.

By the way, I have gotten some really good info on installs. Good site!
Welcome to SBS ...if you decide to buy keep us posted on your progress and don't be afraid to post a positive comment...I think you'll find the good folks here will go out of their way to pickup where sirius CS leaves off...good luck!
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Old 01-09-2007, 01:41 PM   #13
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I had thoughts before buying that I would never pay for radio, but now that I have it - I cannot go back to regular radio. I just bought an extra s50 to make sure that I always catch everything that I want to hear...
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Old 01-09-2007, 01:43 PM   #14
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I am very happy with my service and have no problems with signal drop-outs. I've taken several road trips up and down the East Coast and never lose the signal, with the exception of being in a parking garage, tunnel, or similar structure where your antennae can't see the sky and there is no local repeater to pick up the slack.

At home, you may need to place your antennae outside the home to get a signal. But, that's about it. At my last home, I simply took a car antennae, ran it underneath a closed window (the wire is thin), and stuck it on top of a plant hanger in a flower bed. I never once had a problem with the signal.

One of the biggest signal complaints comes from people (including myself in the past) who want to use their receiver at work. Most people won't have the luxury of being able to place the antennae outside at an office. And, if you don't have a repeater in your area or you don't sit by a window, you may be out of luck.

Long story short... You should have no concerns for your car or home. If you're planning on using it in an office, you may encounter some problems getting a signal.

Also, with Customer Service, I used to think that they were horrible. But, my last several experiences with them over the past year have been pleasant. I even started a post a few months back commenting that I thought they had improved.

Hopefully this eases some of your fears. On a message forum, you're bound to see a lot of complaints, as the ones experiencing problems are more likely to post.
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Old 01-09-2007, 01:48 PM   #15
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Quote:
Originally Posted by bdinger
One of the biggest signal complaints comes from people (including myself in the past) who want to use their receiver at work. Most people won't have the luxury of being able to place the antennae outside at an office. And, if you don't have a repeater in your area or you don't sit by a window, you may be out of luck.
And how often can you not get an AM/FM signal? A lot. I could not get either to get reception in our old building. now I am next to a window, and have minimal problems, due to terrestrial repeaters. But I also pull a satellite signal sometimes. The middle of the country is where Sirius recommends putting the antenna outside, because the satellites go over our heads. For you, you will face it a certain direction, on the windowsill and be ok, but again, put it outside and you will not have problems.
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