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SIRIUS S50 You asked for it, now you got it! A forum all about the SIRIUS S50.

 
 
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Old 12-02-2006, 07:42 PM   #1
geomark
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Post Help Please! Do not Disconnect Message?

Hi. I just bought the s50 and tried to connect it to my PC. I keep getting the DO NOT DISCONNECT message displayed while it looks like it is trying to charge the battery. How do I get this to go away?

I am trying to transfer mp3's to it using the software but the device says no songs. What am I doing wrong?

Do I have to activate an account before using it to play mp3's?

Hope I didn't make a mistake buying this!
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Old 12-02-2006, 08:14 PM   #2
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I just bought mine about a week ago and was baffled by that at first as well. It would seem like that message should go away on it's own.

I disconnected mine several times while the message was displayed and had no problems. However, you can do the Windows eject function (Safely Remove Hardware) and stop the device. Once you do that, the DO NOT DISCONNECT message will disappear.
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Old 12-02-2006, 08:25 PM   #3
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What is happening is when I connect the USB device, it appears to connect but I can't transfer any mp3's over using the software.

How were you able to transfer over files? I still get the do not disconnect message displayed.

Customer service was not very helpful when I called. They told me to reinstall the software. <sigh>
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Old 12-02-2006, 08:28 PM   #4
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Are you using the MSS software?
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Old 12-02-2006, 08:48 PM   #5
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Yes Michigan. FWIW, I just did the '3 finger salute' to reset the system. I am now resostoring the system to factory defaults, and maybe this will do the trick. Any advice?
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Old 12-02-2006, 08:50 PM   #6
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I used the My Sirius Studio software to drag and drop my MP3s over.

The software is a whole 'nother problem. It doesn't like my desktop for some reason. I run at 1920x1200 and it will not draw on my screen correctly. Doesn't work at 1920x1400 either. Well, most times it does not. Sometimes when I start it at 1920x1400 (doesn't work) and switch back to 1920x1200, it works. It's a real pain. Fortunately, I don't need to use it much.
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Old 12-02-2006, 09:17 PM   #7
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Well, I was able to drag and drop then play my files. What about the import files menu? Shouldn't that work as well to import your music. Is the device supposed to say "DO NOT DISCONNECT" when it is connected via usb in order to transfer files?? It doesnt seem right. Is there another way to get music onto the device then this software??
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Old 12-02-2006, 09:27 PM   #8
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It will always say "Do Not Disconnect" on the s50 screen when it is synched to the computer.

You need the MSS software to add music. When I did it I just dragged and dropped.
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Old 12-02-2006, 09:48 PM   #9
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Ok. That's exactly how it's working now. I just have to say, the message could of been clearer. I mean, ok, DO NOT DISCONNECT is fine, but howbout a bit more detail, like maybe, NOW CONNECTED? Oh well. I did get it to work.

Thanks guys! I guess for $79 bucks, you have to deal with some headaches.
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Old 12-02-2006, 09:53 PM   #10
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Also, make sure that you eject it from the MSS software by clicking the eject button near the pic of the s50.
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Old 12-03-2006, 08:09 AM   #11
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Quote:
Originally Posted by geomark
Ok. That's exactly how it's working now. I just have to say, the message could of been clearer. I mean, ok, DO NOT DISCONNECT is fine, but howbout a bit more detail, like maybe, NOW CONNECTED? Oh well. I did get it to work.

Thanks guys! I guess for $79 bucks, you have to deal with some headaches.
If you don't like the Do Not Disconnect graphic, you can customize this one.


Conversion Utility Program

I never thought about it, but "Now Connected" is a better message.
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