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Old 12-16-2006, 10:16 AM   #1
Heeb
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Default How the hell do you renew a subscription?!

I went to manage my account on the website and tried to pay a full year renewal. The only options are UPGRADE SUBSCRIPTION. I just want to renew the F 1 year plan I have with a single $100+ payment.

They really shoudl have a simple tab somewhere so that customers can easily do this.

My subscription expires 12/26
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Old 12-16-2006, 10:56 AM   #2
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Maybe there are different ways for accounts to be set up, but mine renewed itself in couple of weeks ago. I didn't do anything.
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Old 12-16-2006, 11:46 AM   #3
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Default Interesting but how is your subscri[ption paid?

EFT monthly or one lump sum annually? I suppose they will contact me next week anyways to renew.
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Old 12-16-2006, 03:47 PM   #4
DAB
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How the hell do you renew a subscription?!
 
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Quote:
Originally Posted by Heeb
EFT monthly or one lump sum annually? I suppose they will contact me next week anyways to renew.
If you were setup initially paying for an annual subcription then they will charge you another full years subscription. They will not do month to month unless you contact them and ask them to put you on a month to month when your current subscription expires.
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