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SIRIUS S50 You asked for it, now you got it! A forum all about the SIRIUS S50.

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Old 12-27-2006, 10:50 PM   #1
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Default No FM Plug on new S50

I purchased my 1st S50 at the end of November and 2nd S50 just before Christmas for my son directly from Sirius. The strange thing is that the first S50 came with the FM out plugged just as I expected after reading this forum, and the second unit did not have the plug. I have not activated the 2nd unit yet, but plan to do so tomorrow.
I am wondering if they were cleaning out old stock for the Christmas rush.
I wonder if this unit will require a firmware upgrade where my first unit did not.

Has anyone else recently received a new S50 without the plug?
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Old 12-28-2006, 04:28 PM   #2
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What firmware does your 2nd have?
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Old 12-29-2006, 08:24 PM   #3
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This new unit does not work!!!!

There was no plug in the FM out as I stated before, and also there was no tape over the battery.

I installed the radio in my son's car, got a signal and activated the radio. So far so good. Then I tried to change the channel, the radio froze. I tried to turn it off and it would not turn off. I had to remove the battery. Tried again and the same thing, it froze, had to remove the battery to turn off. 4 more attempts, same result.
Called customer service for help, they said it was a warranty problem, called the warranty department, they said it was a sales problem as the unit was too new for warranty, called the sales department and after 30 minuets of x-mas music they hung up on me.
Called sales back, they said I needed to call warranty, I called warranty, they transferred me to sales. 45 minutes later I finally got someone to help, they offered to replace, I said I did not want a reconditioned unit, she said all they could do then is to refund. That will work !!!!!!
It only took 3 1/2 hours to get help.

She did admit they are having problems with the S50

Now I have to ship at my expense and when they get it they will refund and credit me back my shipping on a new unit.

I think they sold me a reconditioned unit as new!

Last edited by Bushinski; 12-29-2006 at 10:08 PM..
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Old 12-30-2006, 08:45 AM   #4
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Originally Posted by Bushinski

This new unit does not work!!!!

She did admit they are having problems with the S50
There is a reason Sirius is practically giving these things away now.
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Old 12-30-2006, 12:51 PM   #5
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you dont want that fm plug trust me, my replacement unit for my messed up car dock had it, and it made so much static i removed it today and its perfect again i was so mad at first thinking i got another bad dock or somthing but that plug really screws up the signal..
Sirius S50 w/ Home Dock (1.3)
Proud Sirius Subscriber Since 1-14-06
Crashes = ZERO... Problems = ZERO my s50's performance = Perfection
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