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SIRIUS S50 You asked for it, now you got it! A forum all about the SIRIUS S50.

 
 
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Old 12-30-2006, 01:24 PM   #1
dangia
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Default Help!!! I'm missing an important piece.

I'm asking anyone out there who has an s50 if they are not using the vent attachment, can I buy from you that thin plastic piece that you connect the clips to? Or can I have one that someone doesn't plan to use. Please!!!!!!!!!

I just ordered my dad an S50 for Christmas with the car and home dock. After updating the s50 and installing the home dock, I noticed that the small plastic plate that holds the the vent clips for the car dock was not included.

After calling Sirius, they explained that they don't sell or send out individual components for the car dock. I would be required to pack up the entire car dock and s50 unit and send it all back to them for a complete replacement. I was also informed that this would take 4 to 6 weeks.

Aside from having horrible customer service, once you've purchased their product your on your own. It was suggested to me by the customer service rep that a visit stores that sell the s50 and ask them to give me the vent plate from a returned unit. That didn't work.
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Old 12-30-2006, 06:28 PM   #2
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Hi there, unfortunately I'm using mine but check out the link below....seems you might be able to buy the mount which seems to have all the vent pieces from Directed for $10 bucks. Not a great solution but it probably beats 4-6 weeks......

http://www.directedstore.com/cgi-bin...ategory%3DD_SJ
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Old 12-30-2006, 06:36 PM   #3
badmotherfarker
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Help!!!  I'm missing an important piece.
 
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You've posted this same thread twice now... I put an answer in your other thread.
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Old 12-30-2006, 07:24 PM   #4
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Thanks for the suggestions. I really appreciate it.
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Old 12-30-2006, 07:33 PM   #5
badmotherfarker
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No prob... and post back here if TSS can't help you out. I'm sure I have the piece and I'm not going to ever use it.
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Old 12-30-2006, 09:53 PM   #6
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Email me (nafddur@aol.com) if you still need this piece, dangia. I have 2 complete vent mounts that I have no plans for.
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