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Old 08-15-2008, 03:32 PM   #16
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It is for the SL2 ONLY and it doesn't even fix the channel logo's on the SL2, so the technical bulletin is BS.

My update happened while I was sleeping. When I woke up it said the update was completed.

By the way this update does not happen via the satellites, I thought I read someone saying they listened to the satellites and never got it. You won't. You have to get it via Wifi or MSS.
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Old 08-15-2008, 10:02 PM   #17
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Well does it do anything? I'm kinda scared to update again after the last one screwed my radio up. Is there a chance they snuck a memory fix in here without having to admit it exists?
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Old 08-17-2008, 10:13 PM   #18
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My SL2 recorded all my 7 shows this weekend. Right at 20 hours of programming and it recorded without a single hitch. Not that I was having problems before, because I've never had any recording issues.

Anyway... thus far this update doesn't seem to change anything except maybe the codec, which is apparently some of the changes they made on the satellites in order to provide better compression.

Wish I could say if this fixed the memory issue, but I don't keep more than about 35 to 40% of my memory in use and at this level all my Radio Replays work and I am happy!
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Old 08-18-2008, 12:18 AM   #19
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Quote:
Originally Posted by DAB View Post
Wish I could say if this fixed the memory issue, but I don't keep more than about 35 to 40% of my memory in use and at this level all my Radio Replays work and I am happy!
The update definitely didn't fix the memory corruption issue. I'm still losing recordings after doing the update.

But then, I'm of the opinion that we should be able to utilize more than just 40% of the available memory on a $330 radio - something tons of Stern fans buy these things for in the first place.

Oh well, I've still got 3 1/3 years left on my BB PSP!
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Old 08-18-2008, 12:22 AM   #20
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The update definitely didn't fix the memory corruption issue. I'm still losing recordings after doing the update.

But then, I'm of the opinion that we should be able to utilize more than just 40% of the available memory on a $330 radio - something tons of Stern fans buy these things for in the first place.

Oh well, I've still got 3 1/3 years left on my BB PSP!
Thanks for the report!

I couldn't agree more that everyone should be able to use more than 40% of the memory, but fortunately for me, I don't have to record and keep 14 copies of Howard Stern, so it is working just fine for me.

I don't know what you guys are going to do when they stop selling these extended warrantees were you can use it for a year or two and then just go swap for the latest and greatest!
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Old 08-18-2008, 08:01 AM   #21
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Thanks for the report!

I couldn't agree more that everyone should be able to use more than 40% of the memory, but fortunately for me, I don't have to record and keep 14 copies of Howard Stern, so it is working just fine for me.

I don't know what you guys are going to do when they stop selling these extended warrantees were you can use it for a year or two and then just go swap for the latest and greatest!
Look, I hate to break it to ya, but you don't have to have a high level of memory usage to have this problem. I don't have some unnatural attachment to recordings, I simply record them, then listen to them in order when I have time. I'm usually less than a week behind. I delete shows as soon as i'm finished listening in the hopes that they won't start deleting. I don't even try to record anything else anymore, because I don't want to make the problem worse, and don't even think of turning on radio replays. My concern is whether they are taking this problem seriously or not. I've emailed customer support, and not received a response and the phone calls are a waste of time. I'm usually the first one to defend Sirius, or give them the benefit of the doubt, but there is no way an update should have been released without a fix for this. As far as manipulating the warranty on these goes, I've already eaten an sl100 that died all at once(which I paid the full $350 for at launch), and had to replace my sl2 because the antenna connector was faulty. These devices are simply fragile. You'd be nuts not to protect yourself with a warranty on these.
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Old 08-18-2008, 08:16 AM   #22
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I get over 70% memory usage and additional radio replay. My experiments tell me that a corrupt file system (or something similar) causes the recording losses.

It seems there are weaknesses in the software (bugs) for handling some special use cases. So far, I succeeded at not having problems (after doing a "reset & erase) by:

1. Not removing the battery before shutting down the unit.

2. Not changing a program while it is being recorded.

Both of these actions seem to screw up the file system. The only fix I found, so far, is to reset & erase. In some bad timings of battery removal, a full software reinstallation is necessary.

Maybe others have different experience, but, for me, the above two rules are sufficient for keeping my SL2 running flawlessly and keeping its recordings.
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Old 08-18-2008, 08:23 AM   #23
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I forgot to say: If you don't reset & erase after doing one of the two faulty actions, the SL2 will continue working, but it will start losing recordings. This is why it is important to reset & erase. Of course, you'll lose all your loved songs and recodings (and also your programs), but future ones won't disappear prematurely.
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Old 08-18-2008, 08:33 AM   #24
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Look, I hate to break it to ya, but you don't have to have a high level of memory usage to have this problem. I don't have some unnatural attachment to recordings, I simply record them, then listen to them in order when I have time. You'd be nuts not to protect yourself with a warranty on these.
You have your experience and I have mine, that is really all we have isn't it? I mean I record about 20 to 30 hours of new material a week and my memory use hangs in about 40%. I've not had one single deleted show, not one removed loved songs and my radio replays have 30 or 40 hours of recorded content. I've just not had a problem in over 3 months now. Even before then it was just deleted replays. I've never had an of my recorded content removed.

Clearly there is a problem as there are enough having it to show that. But I am not going to lie about my experience because yours is different.

I don't have an extended warrantee and I don't feel I need one. My issue with these warrantee is that many have taken advantage of them to the point that they are likely to discountinue selling them. I think CC right now doesn't provide extended warrantees on Sat Radio. I've not gone to check that for myself, but that is what I heard. Any little problem and folks run back with them to exchange them rather than try to work with support to figure out what is wrong. To some degree this has caused many issues not to get the recognition they should and fixes have been slow. Right now apparently SIRIUS and ZING doesn't feel this memory issue is a big deal or else they would have addressed it in the last ZAP update. I don't think that is right and I am damn sure not defending them. But those seem to be the facts from where I am sitting.

I guess my big issue with the extended warranties and it really isn't an issue, just my thoughts on it, cause personally I could care less. But folks often just use these as a means to upgrade to the next version and use any little issue they've had in the past as justification for doing so. Now that is my opinion and I'll leave it there.
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Old 08-18-2008, 08:38 AM   #25
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Quote:
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1. Not removing the battery before shutting down the unit.

2. Not changing a program while it is being recorded.

Maybe others have different experience, but, for me, the above two rules are sufficient for keeping my SL2 running flawlessly and keeping its recordings.
Yes, I don't try to listen while stuff is recording as I allow it to record generally in standby mode and when I am ready I listen to the content. I think trying to listen while it is recording has been a big culprit of issues too.
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Old 08-18-2008, 09:37 AM   #26
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After my second recovery I have to say that I think the real problem here is file system corruption. I think for some it manifests as lost recordings. For me it manifested itself this time as a second A1 preset and then later an error whenever I went into the Sirius section of the Library which lead to another software recover and restore.

I have no idea what causes the file system corruption. From what caused mine I think using it in the car dock triggered this one. My first recovery was caused by shuting down while listening to the Library (something I no longer do).

While I don't think every unit achieves file system corruption, ones that do have problems. I do all I am supposed to. I shutdown once a week at least. I don't take the battery out unless I do a shutdown. I don't remove it from the dock if its recording. Yet I have had 2 recoveries in 8 months. I believe there is likely some action which those of us with problems are doing that is different that those without (like DAB) are doing. I just have no idea what it is.

And I agree. This SHOULD be the #1 priority at Sirius right now unless they are planning to give us all SL3s when they come out.
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Old 08-18-2008, 10:06 AM   #27
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Quote:
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Yes, I don't try to listen while stuff is recording as I allow it to record generally in standby mode and when I am ready I listen to the content. I think trying to listen while it is recording has been a big culprit of issues too.
the funny thing is that i have less problems when i listen to my recording from the library while it is recording than i do listening live while recording. i do get an occasional lock up while advancing but i think it has a lot to do with the way the device is writing the recording to memory, that seems to be the problem with it kicking you out of sat mode back to the home menu.

i did this update and it went well, this week might be a test to see if there are any problems.
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Old 08-18-2008, 10:53 AM   #28
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2. Not changing a program while it is being recorded.
DAB, so far, I have had no problem listening to a program while it is recording. (If I start listening after a show has started, I have to rewind a few seconds, otherwise playback stops after some time).

The action that causes file system corruption is to actually edit the programming of a currently recording program. For example, let say that you you have setup a recording from 8am to 9am Daily on Channel 1. Then, deleting or changing this program in any way between 8am and 9am is an almost sure way to corrupt your file system. If you wish to change or delete this program, don't do it between 8am and 9am, or, if you have to, stop the recording first (press the love button for a few seconds, then, when the menu appears, select to stop recording).

Unfortunately, the SL2 allows you to do such deletion and editing and does not complain. Yet, after a short while, you start having problems. The unit might end up rebooting itself, and it will start losing recordings. Yes, this is a bug and Sirius should rush to fix it. It is sad that big companies don't care about customers anymore. They probably have statistics showing that most users don't use "advanced features" like setting up programs, so they don't care about bugs affecting the few of us who do setup programs.

I'm just trying to help, here, by sharing my experience.
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Old 08-18-2008, 04:35 PM   #29
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I've lost many a recording on my old S2. Finally decided to do a warranty swap "just in case" it might be a problem with my S2. Well, I'm sad to report that I just lost ALL my recordings on my new S2 in about 1.5 weeks of usage. This is such crap! I'm going to call them again today and let them give me another line of bull.

BTW, I only had about 5% usage and this happened. I haven't even had time to load it up!
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Old 08-18-2008, 06:06 PM   #30
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My unit it back to deleting recorded shows. I have one recorded song and nothing in the Radio Replays. My SL2 is now retaining a whopping 14% of memory. Last week, it was deleting down to 21%, later in the week I saw 19%. As of this morning, I am down to 14%.
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