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Stiletto Stiletto...it's not just for shoes. Come here to talk about the new SL2, the SL100, or the SL10. Share tips, tricks and pointers, all available via WiFi...just like your music!

 
 
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Old 11-14-2006, 10:33 PM   #31
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I am having the same problem with mss here. Very disconcerting. I have tried clearing the cache, turning off the firewall, updating the flash etc. I am really disappointed that this feature is not working. I can't think of anything else to try at this point. I can stream from the website. Anyone come up with a solution for this????
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Old 11-14-2006, 10:42 PM   #32
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I still haven't had a chance to call the S50 tech support line during normal business hours to ask them about it. (They are actually making me WORK at work. How rude.)

If anybody gets the chance during the day to sit on hold for a little while and feels like calling them. . . .

Since I got my Stiletto, I haven't been obsessing over the MSS problem as much.
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Old 11-14-2006, 10:44 PM   #33
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They are aware of this issue and said to be working on it. Not sure what that means.
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Old 11-15-2006, 06:03 AM   #34
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Quote:
Originally Posted by Sirius_Rich
There is a small chance that Sirius technical support is unaware of this problem. Has anyone called?
They know, because I've called Cstomer Support and Stiletto/S50 Product Support regarding this issue. I thought it was my computer.

Last edited by Speedy3; 11-15-2006 at 04:06 PM..
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Old 11-15-2006, 03:55 PM   #35
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The fact that this problem has been going on so long and still hasn't been resolved doesn't inspire confidence in the company.

Why can't they just fix this problem?

And it makes me a bit nervous. If they can't fix this problem, how are they going to be able to fix something more substantial?

Come on, Sirius! This has gone on way too long.
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Old 11-15-2006, 09:11 PM   #36
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Instead of using MSS have you tried using the Sirius website to listen to the content?
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Old 11-15-2006, 09:39 PM   #37
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I never got it to work. They're FOS. It's not IE. It's there software. How can put stuff out there that totally doesn't work.
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Old 11-15-2006, 09:59 PM   #38
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Default Got mine working today!

Ok, I use the Opera browser so I can't stream from www.sirius.com. No prob though, here's what I did to get it working again today...

I tried a couple things at first like getting the website to resend my password, etc.

Then I went ahead and changed my username and password in the websites user account settings. Just added one extra letter to both my username and my password, no biggie. It updated them both.

After that, I changed them back to what they were to start with, my original username and password. Somehow this resets things and makes you good to go again.

Next, I went into MSS and clicked on the settings gear icon near the pic of the computer on the right hand side of MSS. This brings up the login screen where you have to type your password into the box.

Note: If you get the 'Can't connect, to many user login attempts' or whatever, just wait awhile and boot up MSS later and try again and you will be able to stream up a storm.
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Old 11-15-2006, 10:38 PM   #39
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The word is: The problem here is that Sirius changed their backend encoders and forgot about this little player. They are aware and working to hopefully get this resolved this week.
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Old 11-16-2006, 04:42 PM   #40
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Quote:
Originally Posted by DAB
The word is: The problem here is that Sirius changed their backend encoders and forgot about this little player. They are aware and working to hopefully get this resolved this week.
This week?, not the usual '2 weeks'? lol Why wait for them to maybe or maybe not fix it this week, when doing what I did solved my problem.

Just change your username and password at sirius.com and then change it back to the original that you had. Takes 10 seconds. After that, bring up the PC settings password box in MSS and type your password into it and then connect. It seemed to reset the streamer settings for me and mine works now.

The reason I tried this was because a few months back, someone in this forum did the very same thing to get their streamer working again. Mine had worked fine until a couple days ago so I tried their solution and it worked.

All I do now to stream is bring up MSS and click on the music or talk channels. I don't have to type in my password or anything.
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Old 11-16-2006, 04:50 PM   #41
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My MSS software Streaming started working again today.
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Old 11-16-2006, 04:50 PM   #42
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I don't think your issue and what others are experiecing is the same thing. Folks can certainly try it, but I am being told this is a technical problem, not a username and password issue.

I have 2 logins and I know they both work, but neither of them worked via the MSS. If via the widget or stiletto, but not the MSS, clearly the username and password isn't the problem.

But it is now working so whatever the technical problem was it was fixed... So seems my contact knew what they were talking about.
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Old 11-16-2006, 05:07 PM   #43
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MSS is working for me too.
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