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Stiletto Stiletto...it's not just for shoes. Come here to talk about the new SL2, the SL100, or the SL10. Share tips, tricks and pointers, all available via WiFi...just like your music!

 
 
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Old 11-06-2006, 05:28 PM   #1
DAB
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(Need Feedback) Sat Chip Staying ON In Wifi or Replay Mode
 
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Default (Need Feedback) Sat Chip Staying ON In Wifi or Replay Mode

I need to know if any of your have experienced the following issues:

1) Listening to "LIVE" Sat, then switch to Internet Radio (Wifi) find that the tuner continues to run very warm and drains the battery as if the Sat Radio is still on?

2) Listening to "LIVE" Sat, then switching to Radio Replays finding that the tuner continues to run very warm and drains the battery as if the Sat Radio is still on?

3) Listening to "LIVE" Sat, then using the power switching, putting the tuner in sleep mode, only to find it continues to feel very warm and you find your battery continued to run down as if the Sat Radio was still on?

I have experienced 1 and 2 and I've been sent message by others telling me they have experienced 3, there was even a post by someone reporting that he took his tuner off the dock after putting it in sleep mode, only to wake up the next morning and find the battery totally dead.

If anyone is experiencing any of these issues, please post a quick note giving a full description and if you are able to replicate it. Please state what dock you are using when it happens or if you are seeing it on multiple docks. If you have not experienced this, I really don't need to to know that. Lets make this thread useful for the engineers to read through to try to figure out what is going on.

I was able to replicate 1 and 2, but it didn't happen every time. It is possible that it isn't happening on every tuner, so this is what makes it even more puzzling.

Thanks for your feedback and help with this issue!

DAB

Last edited by DAB; 11-06-2006 at 05:32 PM..
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Old 11-06-2006, 10:22 PM   #2
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Greetings,

This is my first post, although I have been reading these forums for a couple of weeks. I bought my S100 from BB here in Atlanta on Oct. 19. I really enjoy my Stiletto and have used often on the go, especially while walking around for exercise.

I have tested your 3 scenarios and have found that number 2 is the only I have experienced. It keeps power to the sat receiver consistently when switching to Replay, so I think it may be an oversight in design. I wonder if all units work this way? Hopefully this survey will shed some light on this and maybe we can come up with a easy work around. Do you think this can be fixed in a firmware update?
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Old 11-06-2006, 10:30 PM   #3
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Hi Mickey.... Welcome to SBS...

Yes, I do think if they find this to be a bug, we will see a firmware update that can address this problem.

Thank you for your feedback, I appreciate your feedback!
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Old 11-06-2006, 11:01 PM   #4
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It seems that I'm able to duplicate #2, however, the device may have been designed to behave this way due to scheduled recordings. If you are listening to anything recorded then the Stiletto can still record on schedule. This seems to be by design.

I agree that the satellite not shutting down "could" be a problem but what is the proper design? If it asked if you want to shut the satellite down then your scheduled recording wouldn't happen. If they keep the satellite on then you drain your battery. Seems like a catch-22. So, what's the answer? I just don't know. I guess if the satellite could shutdown until a schedule kicked in then that would be best.

This is an interesting problem. I'm curious to see what fix they come up with.
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Old 11-06-2006, 11:03 PM   #5
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Thanks DAB

I'll be glad to help test anything with the Stiletto, except maybe drop shock & water immersion testing, LOL.

Now a comment on scenario #3: Sleep Mode. If I am listening to live sat feed and hit sleep key it will say "going to sleep" and screen goes dark. Then when I turn unit back on from sleep mode it automatically resumes sat play on the same channel I was on before. There is a delay of couple of secs. I don't have to select sat option. So it is possible the power drain of sleep mode while using sat option is more than people expect due to the system keeping the sat receiver on stand by instead of turning it off completely?

I usually shut the unit down completely when not in use. Scenario 3 is one reason why I don't use sleep mode too much yet. Again, hopefully they can address this in a firmware update. But it would probably result in a longer delay in reconnecting to sat when coming out of sleep.
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Old 11-07-2006, 02:49 AM   #6
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Quote:
Originally Posted by davejulien
It seems that I'm able to duplicate #2, however, the device may have been designed to behave this way due to scheduled recordings. If you are listening to anything recorded then the Stiletto can still record on schedule. This seems to be by design.
I think you bring up a totally new scenario with the scheduled recording. But this still does not mean that while a recording is schedule and you are listening to wifi or replay, that the sat chip should be on. I would understand it coming on when the time comes for the scheduled recording. But the problem is that this is happening with no recording scheduled whatsoever. So while I understand what you are saying, I really don't think this plays into scenario #2. I also have it on good authority and based on an unreleased update that this is considered to be a bug and not by design.


Quote:
Originally Posted by MickeyArmstrong
Now a comment on scenario #3: Sleep Mode. If I am listening to live sat feed and hit sleep key it will say "going to sleep" and screen goes dark. Then when I turn unit back on from sleep mode it automatically resumes sat play on the same channel I was on before. There is a delay of couple of secs. I don't have to select sat option. So it is possible the power drain of sleep mode while using sat option is more than people expect due to the system keeping the sat receiver on stand by instead of turning it off completely?
Mickey, I am pretty sure that sleep mode does keep the electronics in a low power state. But when this happens the unit will become cold and while there will be a power drain it is so minimal that if you left it in the state for several hours, you would probably notice very little discharge of the battery. However, in scenario #3 the sat chip is simply not turning off, so the unit will ramain warm like it is actually on and of course the slim batter will only last for 2 hours and the larger battery will last 4 hours.

I think it coming out of sleep mode, going right to the last sat channel you were listening too is normal and that in and of itself is not an indication that the sat chip is on.
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Old 11-07-2006, 06:17 PM   #7
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I haven't had battery problems with sleep mode. I usually run sat mode at work (10-11 hours a day), sleep it at the end of the day, & get the quick boot up in the morning.
It's never warm (after cooling down after work) and the battery only shows being drained one bar first thing in the morning. It recharges in almost no time, so I don't think it really drains a full third. (I've only really used the slim battery.)

I just got my home docks today (THANKS CRUTCHFIELD!) so I'll keep an eye on ot to see if the docks are causing the difficulty.

I haven't been switching from sat to wi-fi very often, but I'll keep an eye in that too.
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Old 11-07-2006, 07:34 PM   #8
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My sat chip stays on too while in library mode. Is this what enables the unit to record while listening to recorded content?
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Old 11-07-2006, 08:22 PM   #9
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Quote:
Originally Posted by boss75
My sat chip stays on too while in library mode. Is this what enables the unit to record while listening to recorded content?
Do you have a scheduled recording set at the time it does it. If the answer is no then the fact is that the sat chip is staying on for no reason, which was and is the case with mine.

Techically it has never been confirmed that you can listen to library and record at the same time, but the only time that Sat Chip should be on is if you are recording or actually listing to "LIVE" sat.
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Old 11-07-2006, 08:47 PM   #10
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Quote:
Originally Posted by DAB
Techically it has never been confirmed that you can listen to library and record at the same time, but the only time that Sat Chip should be on is if you are recording or actually listing to "LIVE" sat.
This is an important feature people were asking for with the S50. Now it is here and is not documented. Doesn't make any sense to me.
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Old 11-07-2006, 08:55 PM   #11
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Quote:
Originally Posted by davejulien
This is an important feature people were asking for with the S50. Now it is here and is not documented. Doesn't make any sense to me.
Is it here? I know some of you got all excited about this, but seems to me that if you really made a device you felt would do this you would highlight it. The fact that is not be highlighted makes me very concerned that this in fact maybe a part of what is causing this issue.

I've now been able to replicate this issue with this loaner Stiletto from Zing that they told me did not have this problem.

I am now of the the opinion that this problem is related to docks.
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Old 11-07-2006, 09:37 PM   #12
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Quote:
Originally Posted by DAB
Do you have a scheduled recording set at the time it does it. If the answer is no then the fact is that the sat chip is staying on for no reason, which was and is the case with mine.

Techically it has never been confirmed that you can listen to library and record at the same time, but the only time that Sat Chip should be on is if you are recording or actually listing to "LIVE" sat.
No scheduled recording and sat tuner is on during library playback
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Old 11-07-2006, 10:32 PM   #13
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Quote:
Originally Posted by boss75
No scheduled recording and sat tuner is on during library playback
Maybe it wants to record buffer data for you.

They should provide an selection via the Library "option" button to switch the satellite on or off while listening to recorded content. Either that or provide an option in the user settings to prompt or auto shut-off the antenna.
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Old 11-07-2006, 11:14 PM   #14
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It would be fine if it did this while in a dock, but the problem is when it does this while portable.
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Old 11-08-2006, 12:50 AM   #15
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Quote:
Originally Posted by boss75
It would be fine if it did this while in a dock, but the problem is when it does this while portable.
That is exactly right, the fact is that when you switch to any mode other than Sat, the Sat chip should shut down. The only exception to this is if you have a scheduled recording actually recording. However, I am not sure that when this is all said and done, that you'll be able to listen to replays or wifi while recording. We'll have to see how this washes out. Hopefully they can work this out where this capability remains, but I have my doubts. All this is pure speculation on my part!
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