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Old 12-10-2006, 02:37 PM   #31
tmeadahc
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This has happened to my car dock. I can get the unit to charge and get a sat signal, but the dock will not turn on, remote won't work, and fm modulator doesn't work. The Sirius Connect dialog box is there and nothing else.
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Old 12-13-2006, 07:50 AM   #32
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Officially, who can we call/email to complain about this to?? Or at least try and get some technical support on how to avoid this error...

My home dock is now an unplugged brick, and I'm back to using my Soloist, since the home dock flaked out on me with the "Sirius Connect" freeze-up during its first "real" task of trying to record something... How can i trust it for any more recordings?? I mean i bought the thing specifically for simple recording.. (didnt want to deal with the timer on the soloist)

Its packaging makes it difficult to return...
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Old 12-13-2006, 10:10 AM   #33
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This thread has been flagged and I assume read by those that can fix this issue. But I wouldn't expect a fix out until after the first of the year. I am really not sure that and update to a dock already doing this would work anyway. My suggestion is bite the bullet and return it. Most of those places deal with the crappy packaging.

What is really strange is there are so many that have the home dock that have never had this happen. It is almost like there is a bad batch of docks, but that is just a guess on my part.
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Old 12-20-2006, 12:44 PM   #34
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Well, the bullet has been bitten -- Got all the pieces together with the receipt and went to Best Buy to return the home dock...

Apparently I wasn't the only one as the salesgirl said "they got another one" to her co-worker... When asked, she said they had a couple brought back, but she didn't know why exactly... They didnt have any others in stock (altho the BestBuy website said this store had them earlier in the day) - so they refunded my money without question No restocking fee was even brought up - which i kinda expected...

Now I'm debating whether to get another one at Radio Shack tonight -- hopefully they have em, and they are from a different batch...
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Old 12-20-2006, 04:03 PM   #35
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I would go get one. It is a great dock when it works correctly.
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Old 12-20-2006, 10:00 PM   #36
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I have had my car and home docks for a while and today I got the dock updating message on my car dock. I was listening to recorded Stern and had the lights go out and FM cut out. I was thinking WTF and then suddenly it came back on and a Dock Updating message flashed for aproximately 3 seconds and went away. Everything came back and I continued to listen to my recorded Stern then it went to sleep. I powered it back on and everything has been fine since.
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Old 12-21-2006, 07:45 AM   #37
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Ok, ended up getting a new one -- however its still in the packaging - Im actually hesitant about opening it... (And not because the packaging is a deathtrap that might lop off a finger or something)

When the first one burned me in the middle of a recording, you kinda lose trust in the whole home kit line... I want it to just be a one-time problem with a bad connection or something, but being that there is a a 3 page thread on this problem, I dont want to be disappointed...

I'll do it over the weekend... Gotta get the chainmail gloves out for the packaging anyway
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Old 12-22-2006, 11:57 AM   #38
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Ok, been using the home dock for the last 24 hours and no problems -- crossing fingers... Doing a test record today of the David Joahnsen 6 hour show, so that should make or break it...
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Old 12-22-2006, 12:57 PM   #39
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i have a brand new stilletto (replacement for a stolen one) and even this one gets the sirius connect. I came down this morning, seemed to record 3 programs last night out of 4 and it was stuck on the Sirius Connect screen this morning.
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Old 12-23-2006, 07:15 PM   #40
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I just wanted to chime in and say that I have been having the same problem -- antenna not detected &/or the "Sirius Connect" icon -- missed recordings, freezing up, etc. no solution for freeze up except to undock/turn off/unplug and reconnect. It is very frustrating & I am hoping for a solution.
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Old 12-25-2006, 07:41 PM   #41
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iv'e had this problen several times it happens when i am listening to radio replays and let it run to the end of the replay. when i get back in the car it's allways on have to pull the battery. and i still can't install the mms software
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Old 12-28-2006, 05:30 PM   #42
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I'm a new owner of the stilleto 100 and have been trying to get mine to work on a home dock. The installation was flawless but every time I try to get anything to play it locks up. I downloaded some songs and it locks up on those too. From the previous threads it sounds like I have a bad docking station. Any other suggestions?
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Old 12-29-2006, 08:47 PM   #43
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Well, I determined last night that I had a faulty radio so I returned it to Best Buy today. The new one started right up and I've been very happy so far. The home docking station is working great as is the antenna and wifi. The volume control is working on this one too.
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Old 12-31-2006, 02:23 PM   #44
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I got the "Sirius Connect" message for the first time this morning. I left the radio on mute all night then woke up this morning with the message on the display. I tried to dock / undock several times and then finally did a power reset on the dock. The latter worked.

I really, really want to like this product but, right now, my tolerance is running thin. I am on my THIRD (yes 3rd) Stiletto 100 and now the dock seems to have a bug as well. One more return to BestBuy and I'm going to have to get an XM portable instead.
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Old 01-02-2007, 09:19 AM   #45
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For the record (and hopefully this wont jinx my luck so far), I have been using my 2nd homedock since Dec 21st with a lot of timed recording usage, and it has been working fine... It looks like there is just a bad batch...

I did get my 2nd dock at Radio Shack tho, so that might have been a different batch, but I dont have any proof of that...
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