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Stiletto Stiletto...it's not just for shoes. Come here to talk about the new SL2, the SL100, or the SL10. Share tips, tricks and pointers, all available via WiFi...just like your music!

 
 
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Old 12-05-2006, 08:23 AM   #1
bigpappa318
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Default Static Electricity / Reset Problem

This has happened to me 3 times this week. When I get up from my desk to leave the office, I usually try to pause Howard so I don't miss anything. When I press pause, I can see the static electricity arc then the unit automatically shuts down and resets.

Is this a design flaw? Can this can damage the unit?

It's a little inconvenient, especially if I have some pause built up, but I really don't want to damage the unit.
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Old 12-05-2006, 11:26 AM   #2
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What? ? ? ?
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Old 12-05-2006, 12:35 PM   #3
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Occasionally when I reach to press the pause button, I can see a static electricity arc from my finger and the unit (right on the outside of the rubber where the metal ring is). When this happens the unit restarts itself. I would hate to somehow fry the thing.

Does that make sense?


Love that Will pic by the way.
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Old 12-05-2006, 12:37 PM   #4
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Send a message via AIM to realwx Send a message via MSN to realwx Static Electricity / Reset Problem
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You can't see static electricity, if you see an electricity arc then you're touching something that has higher voltage than 5V to the actual Stiletto.
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Old 12-05-2006, 06:04 PM   #5
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Huh, I always thought that you could see static electricity discharges. . . . That's what it sounds like to me. I can see a unit like this getting pissed off at you for giving it a static poke and rebooting itself. (Remember when your big brother used to chase you around the house scuffing his socks on the carpet to give you a few good zaps?)

Are you using a dock at work? Can you test a few different scenarios? Like seeing if you can get it to happen while you're not in the dock running off of battery power? (Or your slim battery instead of your chubby battery) Plugged into a different audio source (radio input vs PC speakers)? Try switching your work dock for your home dock, try headphones, etc. You may be able to eliminate the problem with a different setup. If you can recreate it with all of them you may have bad receiver.

Can you make it happen at home too? or just at work?


(Thanks, Mugatu DID invent the piano key necktie after all.)
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Old 12-06-2006, 11:38 AM   #6
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You can see static electricity.

No I don't have a dock at work, not yet anyway. I get a decent terrestrial signal at the office. I keep it plugged in on charge with the slim battery. RCA's plugged into computer speakers. This only happens at work, although I have had the 'stutter' issue a few times recently at home...

The problem is I have a fabric chair at work, so I build up a charge over time. Now I try to touch something metal (coat rack, hanger, something I can ground to) to release the charge before touching it. Seems to be working.
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Old 02-18-2007, 08:50 AM   #7
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I have the same problem with my car dock in my Honda ridgeline, unit will shutdown and reboot after touching any part of the Stiletto. Will the static charge cause any damage to the unit?
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Old 02-18-2007, 09:23 AM   #8
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Static can damage your Stiletto. If you're in an environment that's really dry, It's possible to build up to over 30,000 volts just by walking on a carpet. SEE HERE

The fact that your Stiletto is rebooting means the static is getting in. I'd say it was a design flaw... I'd be worried about causing damage.

What you might want to do is take care to discharge the static by touching something that is metal and grounded before touching the Stiletto.
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Old 02-18-2007, 08:57 PM   #9
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Quote:
Originally Posted by jwt873 View Post
What you might want to do is take care to discharge the static by touching something that is metal and grounded before touching the Stiletto.
The combination of dry heat this time of the year, carpet and cloth chairs will indeed create static electricity. By the way Realwx, YES you can see it arc and you can feel it too. I've gotten some pretty good pops over the years. I've not had this specific issue with my Stiletto.

There is a commercial carpet cleaner that we use that will help with this issue. Don't ask me what it is called, because I don't buy it or use it, but I know that was one of the things that it was known for reducing static electricity. I think because it leaves a certain amount of moisture with some sort of moisturizing agent in your carpet.

I think jwt's suggestion is a good one and it sounds like you are already doing this now.
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Old 02-19-2007, 11:06 AM   #10
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Lightbulb Grounded chairs and mats

Are you using a chair mat ?
How about a grounded one ?

http://ultrastatinc.com/office_stati...tructions.html


Or better yet, ground the chair!

http://www.esdsystems.com/Newsletters/te_i81999.pdf
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Old 02-19-2007, 12:55 PM   #11
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Quote:
Originally Posted by realwx View Post
You can't see static electricity, if you see an electricity arc then you're touching something that has higher voltage than 5V to the actual Stiletto.

Wow! Ive seen static electricity my whole life. I remember as a kid turning off the lights and rubbing my feet on the carpet and then touching things to see the spark.

As for tthe Stiletto issue- ive had the same problem, at home sometimes when i go to "Love" a song, i see and feel a spark and then the stiletto shuts down.
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Old 02-19-2007, 06:22 PM   #12
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Quote:
Originally Posted by realwx View Post
You can't see static electricity, if you see an electricity arc then you're touching something that has higher voltage than 5V to the actual Stiletto.
H'mmm what about lightening then?

Obviously not living in a dry environment. Try putting on a fleece sweater in the dark in a really dry environment and you'll see static electricity arcs all over.

Live in a dry environment and you'll know that you most certainly can see static electricity.
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Old 02-19-2007, 10:03 PM   #13
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Quote:
Originally Posted by DAB View Post
There is a commercial carpet cleaner that we use that will help with this issue. Don't ask me what it is called, because I don't buy it or use it, but I know that was one of the things that it was known for reducing static electricity.
Dab is correct, there are additives for carpet shampoo and extraction machines to reduce static. I think it has more to do with conductivity than moisture, but who knows for sure. The newer stainmaster carpets also have a reduced static treatment from the factory(mill).
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Old 03-19-2007, 11:14 PM   #14
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Post Same issue happens to me

All,
Love Sirius so much I just upgraded from a S50 to a Stiletto 100. I also bought the home and car dock. I love the 80's music. Now that I have upgraded to the Stiletto 100 I need to re-save all of my favorite 80's songs. More often than not when I have the Stiletto 100 in the home dock and I attempt to press the love button on the front dial I get shocked and then the Stiletto 100 reboots. It doesn't seem to damage the Stiletto and I can repeat this shocking reboot on a fairly regular basis. Should a really important song start playing that I'd like to capture I try to make sure to use the love button on the remote and not the stiletto 100 itself. I have never had this occur in the car dock or when the Stiletto 100 is not in the home dock. What is causing this? Is it just the right time of the year? How can I help prevent this from happening? Is it the Stiletto or the home dock that is causing this? I really don't want to damage the Stiletto 100 After all, it was expensive and I don't think I can go too long without the 80's, Area 33 and Howard. Any new advice that you can give me on this would help.

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Old 03-20-2007, 04:27 PM   #15
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Wow, this does not make sense to me... maybe I am just not a good condutor but I have never had this happen to me. I have been through 2 stilettos and never? hmmm...
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