Digital Radio Central - Sponsored by TSS Radio
  DRC Home Page DRC Forums Contact Us  
SIRIUS Backstage Forum
  Sirius Satellite Radio XM Satellite Radio iTunes/iPod Slacker Pandora  
FAQ Members List Calendar Search Today's Posts Mark Forums Read  
Go Back   SIRIUS Backstage Forum > >
Visit Digital Radio Central


The Doghouse Here is where people are talking everything not SIRIUS related. So be cool, be smart and have something to say!

Thread Tools Display Modes
Old 11-15-2006, 02:55 PM   #1
Sirius Star
SISO's Avatar
Join Date: Sep 20, 2004
Location: East Tennessee
Posts: 7,591
SISO will become famous soon enoughSISO will become famous soon enough
Send a message via AIM to SISO Send a message via MSN to SISO Send a message via Yahoo to SISO
Default eBay- Amazing Customer Service

Sirius should take note, eBay may have the best customer service ever.

Here's the story (the very short version):
I sold an item on eBay and the buyer was a little odd (the paypal "payment", the bad grammar, the location, etc.) so I go to My Ebay and turns out they just received a negative feedback saying they were a scammer. So, I email eBay asking if I will get my fees back for the item he purchased.

I did not expect the email I got back, especially in under 20 hours.
1. It restated my issue to make sure they got it right.
2. They informed me that the ebay member was suspended, and were looking further into the situation.
3. They told me exactly how to get my fees back
4. They told me how to relist my item
5. They even told me how to prevent this sort of thing from happening in the future. It was a lot of good information.

Some of this stuff I already knew, but I could see alot of people not. The whole email was very kind, and very assuring. So, my hat is off to ebay for their great CS.
SISO is offline  

Go Back   SIRIUS Backstage Forum > >

Similar Threads
Thread Thread Starter Forum Replies Last Post
New car + radio + Sirius Customer service = Doh! findbobby SIRIUS Dogstar Cafe 14 03-14-2006 04:15 AM
Excellent Customer Service from Sirius! BrightStar SIRIUS Dogstar Cafe 10 09-28-2005 09:15 PM
Sirius needs better customer service rjl7002 SIRIUS Dogstar Cafe 11 11-12-2003 10:34 AM
Customer Oriented Tristan The Doghouse 2 08-29-2003 08:18 PM
Need Sirius HQ Contact - Customer Service Is Out of Control Flannan Install Garage & Help Desk 14 08-14-2003 07:08 AM

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -5. The time now is 11:01 AM.
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2020, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO v2.0.39 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
All Content Copyright SIRIUS Backstage. All Rights Reserved. SIRIUS and registered trademarks are the property of SIRIUS Satellite Radio, Inc. The opinions posted on SIRIUS Backstage website and forums are those of the individual posters and/or this website and are not necessarily the opinions or positions of SIRIUS Satellite Radio, Inc.